Analytics & Reports
On every plan, Timing shows how much you earned in the period you pick against the period before, each service's share of your bookings, how many new customers came, your peak hours and how many appointments were cancelled. From the Professional plan you can also export an accountant report in PDF, with a VAT breakdown if you want one. Revenue is worked out from the prices of the services booked, not from payments collected.
Why Analytics & Reports in Timing?
On every plan, revenue for 7 days, 30 days, this month, 3 months or a range you pick, against the period before
On every plan, see each service's share of your bookings and your peak hours
On every plan, see how many new customers came each week or month
On every plan, see how many appointments were cancelled and the cancellation rate for the period
From the Professional plan, an accountant report in PDF for any date range, with a VAT breakdown if you want one
From the Professional plan, with a team, a chart of revenue per team member
How It Works
1. Home Screen
On every plan, the home screen shows today's appointments, today's revenue, requests waiting for your approval and this month's expected revenue.
2. Revenue Over Time
On every plan, pick a period, back to the start of last year, and see revenue day by day against a previous period of the same length.
3. Customers
On every plan, a customer's card shows all their appointments, notes, the total revenue from them and the average per visit. In the customer list, filter regulars or those who visited in the last 30 days.
4. Reports and Export
From the Professional plan, export an accountant report in PDF, with a team-member filter and a VAT breakdown. On every plan, export your bookings list and customer list as CSV.
Frequently Asked Questions
What data is shown?
What data is shown?
On every plan: revenue over time against the period before, each service's share of bookings, new customers, peak hours, cancellations and the cancellation rate, and visits to your booking page. From the Professional plan, with a team, revenue per team member too.
Can I export reports?
Can I export reports?
From the Professional plan, export an accountant report in PDF. On every plan, export your bookings list and customer list as CSV.
Can I see data per team member?
Can I see data per team member?
Yes, from the Professional plan: a chart of revenue per team member, and an accountant report you can filter by team member.
How up to date is the data?
How up to date is the data?
Not live: the Insights figures can be up to 5 minutes behind, and they load again when you reopen the screen.
Is revenue the money I collected?
Is revenue the money I collected?
No. Revenue is worked out from the prices of the services on confirmed, completed or past appointments, not from payments actually collected.