Appointment Management Software
Appointment management software brings your calendar, customers and reminders into one place. Timing is built for service businesses in Israel: on every plan customers book themselves from their phone and Timing works out which times are free, and from the Basic plan (₪79 a month on the website) a WhatsApp reminder goes out on its own before the appointment. No fee per appointment.
Why Appointment Management Software in Timing?
On every plan, one calendar for all your appointments, in day, week or month view
On every plan, customers book themselves from your booking page, at any hour
From the Basic plan, automatic WhatsApp reminders, at the time you choose
On every plan, free times are worked out for you from working hours, blocked time and existing appointments
On every plan, a customer card with their appointments, notes and the total revenue from them
From the Professional plan, an accountant report in PDF, with a VAT breakdown if you want one
Runs in the browser and in the iPhone and Android apps, with nothing to install on a computer
What appointment management software includes
Appointment calendar
Day, week or month view, drag to move an appointment, blocked time for breaks and holidays, and repeating appointments, on every plan. From the Professional plan, with a team, filter the calendar to one team member or see everyone.
Booking page
One link for your business, with your logo, photos, services and prices. The customer picks a service and a free time and books from their phone, with nothing to install. On every plan.
Customer card
Every appointment the customer had, your notes, which the customer never sees, the total they spent and their contact details, on one card opened from the calendar. Your existing customer list imports from an Excel or CSV file, on every plan.
Reminders and attendance confirmations
From the Basic plan, an automatic WhatsApp reminder goes out before every appointment, at a time you chose in advance. From the Professional plan, once you turn on attendance confirmations, the customer confirms or cancels with a button in the message.
Revenue and reports
What you earned today, this week and this month, and revenue by service, on every plan. From the Professional plan, revenue by team member too, and an accountant report in PDF with a VAT breakdown if you want one. The bookings and customer lists export to CSV on every plan.
Team
On the Professional plan you add a team member to the same account (up to 2 people on the Professional plan, and up to 5 on Premium). From the Professional plan each team member has their own working hours and account, and the app shows them only their own appointments by default.
How to move to appointment management software without stopping work
Open an account and set up the business
The setup wizard asks what kind of business you run, when you work and which services you offer, and takes about 3 minutes. From the moment the business exists, its booking page is live and can be shared.
Enter your services with a duration and a price
Each service has its own duration, a fixed price or a price range, and a description. From the duration Timing works out which free times to offer the customer, so a ninety-minute treatment is never booked into an hour.
Set the calendar's rules
Working hours for each day, a rest after each appointment (5 minutes to 2 hours), a minimum notice before a booking, how far ahead customers may book (90 days by default) and a cancellation deadline (24 hours by default). All of it on every plan.
Import your existing customers
A customer list from an Excel, CSV or text file comes in as one import, up to 2,000 rows; you match the columns to the fields, and name and phone are the required ones. You can also add customers by hand, one at a time.
Share the link and choose how you approve
The booking page link goes in your Instagram bio, your WhatsApp status and your Google Business profile. Every request arrives as a notification in the app, and you approve it yourself or turn on automatic approval for the whole business, with one setting.
Reminders and reports run on their own
From the Basic plan, the WhatsApp reminder goes out before every appointment, at the time you chose. At the end of the month you see what you earned and export the bookings list to CSV, on every plan, and from the Professional plan you download the accountant report as a PDF.
The scheduling glossary: what people search for and what they get
The same need is typed into Google in several ways. Here is what each term means in Timing, and on which plan.
| Term | What it means in Timing | Plan |
|---|---|---|
| Appointment management system | One system that holds the business's calendar, customers, bookings and revenue. In Timing it is one account, in the browser and in the iPhone and Android apps. | Every plan |
| Appointment scheduling software | The customer's side: a booking page where they pick a service and a free time and book on their own, with no phone call. The free times are worked out from your calendar. | Every plan |
| Digital appointment book | The board the business works from: day, week and month views, drag to change a time, blocked time and repeating appointments. | Every plan |
| Appointment scheduling app | The owner's app, for iPhone and Android, with a notification on every new booking and approval from the phone. The customer installs nothing. | Every plan |
| Automatic appointment reminder | A WhatsApp message that goes out on its own before the appointment, at the time you chose, from the Basic plan. From the Professional plan you can add confirm and cancel buttons to it. | From Basic |
| Business booking page | The page customers see: logo, photos, services and prices, the address with a Waze link, and WhatsApp and Instagram links. Every business in Timing gets one from the moment it is created. | Every plan |
What does appointment management software cost?
| Plan | Price a month | What you get |
|---|---|---|
| Free | ₪0 | Up to 15 appointments a month and 1 staff member, with the calendar, the booking page, a card for every customer and customer import. No automatic customer reminders. |
| Basic | ₪79 | Unlimited appointments and automatic WhatsApp reminders before every appointment, at the time you chose. |
| Professional | ₪129 | Everything in Basic, plus on the Professional plan: attendance confirmations with confirm and cancel buttons, a waiting list, customer forms, the accountant report and revenue by team member. Up to 2 people on the Professional plan. |
| Premium | ₪199 | Everything in Professional, plus on Premium: invoices, group classes, a second reminder before the appointment and progress tracking for every customer. Up to 5 people on Premium. |
A one-time 14-day Premium trial, no credit card, starting when you create your first business. After it you move to the Free plan automatically, with no charge.
Compare all plansFrequently Asked Questions
What is appointment management software?
What is appointment management software?
A system that keeps a service business's calendar, customer list, bookings and reminders in one place. Instead of a paper diary or a scattered Google Calendar, everything is up to date in one place, and customers can book themselves without a phone call.
How much does appointment management software cost?
How much does appointment management software cost?
Timing is a flat monthly subscription with no per-appointment fee and no cut of your revenue: a Free plan up to 15 appointments a month; Basic at ₪79 a month on the website, with WhatsApp reminders and unlimited appointments; Professional at ₪129 and Premium at ₪199. Your first business also gets a one-time 14-day Premium trial with no credit card.
Is the software in Hebrew and suited to Israel?
Is the software in Hebrew and suited to Israel?
Yes. The app is fully in Hebrew, right to left, and also in English, with prices in shekels. From the Basic plan reminders go out on WhatsApp, and from the Professional plan the accountant report includes a VAT breakdown.
Can I move from Google Calendar or Excel without losing anything?
Can I move from Google Calendar or Excel without losing anything?
Your customer list imports from an Excel, CSV or text file, up to 2,000 rows, on every plan. Existing Google events do not become Timing appointments, but from the Professional plan events from the Google calendars you pick block time on your board so customers cannot book over them, and on every plan your Timing appointments appear in your Google Calendar.
Is there a mobile app, or do I work from a computer?
Is there a mobile app, or do I work from a computer?
Both. Owners get iPhone and Android apps, and the same account opens in a computer's browser: what you approve on your phone shows on the computer, and the other way round. Customers need no app; they book from a link in the browser.
What happens when a customer cancels?
What happens when a customer cancels?
The time is released and becomes free again on your booking page, and you get a notification in the app. A signed-in customer cancels on their own from their appointments page until the cancellation deadline you set (24 hours by default). From the Professional plan, if the waiting list is on, the time is booked for the first customer on the list whose request fits, or waits for your approval if you turned automatic booking off.
What does my accountant get from the software?
What does my accountant get from the software?
From the Professional plan you download an accountant report as a PDF for the period you choose, with a VAT breakdown if you want one, filtered to one team member when there is more than one. On every plan you export the bookings and customer lists to CSV and see what you earned today, this week and this month.
Can I start on the Free plan and move to a paid plan later?
Can I start on the Free plan and move to a paid plan later?
Yes. The Free plan needs no credit card, and when you move to a paid plan everything stays: the calendar, the customers and the history. Your first business starts with a one-time 14-day Premium trial and moves to the Free plan automatically when it ends, with no charge.
More on Timing
Guides and further reading
How to add a service
2 min
How to set your business hours
3 min
How to share your booking page
2 min
Free Appointment Booking App - What Is Really Free?
6 min read
Appointment Management Apps in Israel - Prices and Plans Compared (October 2026)
8 min read
How to Choose an Appointment Booking App for a Small Business in Israel (2026)
7 min read
Online Appointment Booking: Why Every Service Business Needs It in 2026
5 min read