Massage therapist booking app in Israel, with WhatsApp reminders
Timing is a booking app for massage therapists and massage studios in Israel. It lets clients book a massage session 24/7 without calling, sends automatic WhatsApp reminders before every appointment (from Basic, ₪79 a month on the website), and manages one clean calendar for the whole team, filtered by therapist (from Professional). It is built for studios that struggle with last-minute cancellations and disorganized schedules.
Challenges Facing Massage Therapists
Clients cancel at the last minute and there's not enough time to fill the slot
Phone calls to schedule appointments between sessions disrupt the treatment energy
Hard to manage availability of multiple therapists in parallel
Clients don't remember when their appointment is or what was booked
No client profile with preferences, specific issues, and treatment history
Can't book on weekends when the studio is closed
How It Works, Step by Step
Build your treatment menu
Set up each treatment with a length and a price: Swedish, deep tissue, hot stones, reflexology. If the same massage comes in 60 and 90 minutes, set up two services, and Timing shows clients only the times where the length they picked fits in your calendar.
Set your hours, breaks and rest
On every plan you set working hours, block time for a break (one that repeats every day too) or for days off, and add a rest after each appointment, from 5 minutes to 2 hours, to change the sheets, wipe off the oil and air the space.
Share your link
Your booking page link goes in your Instagram bio, your WhatsApp status and your Google business profile. Clients book from it themselves, in the evening and at the weekend too, from any phone and without downloading an app.
Bookings land in your calendar and on the client card
A new booking is confirmed at once or waits for your approval, by one setting for the whole business. On the client card you note pressure preferences and areas to work on, and from the Professional plan the health declaration the client filled in is saved there too.
Reminders, and a regular slot for regulars
From the Basic plan, every client gets an automatic WhatsApp reminder before the treatment, at the time you chose. A client who comes every week or once a month gets a recurring appointment, on every plan.
A Sample Service Menu
The services and lengths here are an example. In Timing each business sets up its own services, each with its own duration and price, and the free times on the booking page are worked out from the duration.
| Service | Typical length | How to set it up in Timing |
|---|---|---|
| Swedish massage | 1 h | The basic service. If you also offer it at 90 minutes, set the second length up as a separate service with its own price. |
| Deep tissue massage | 1 h | From the Professional plan you can attach a health declaration form to this service, sent to the client with the booking confirmation. |
| Hot stone massage | 1 h 30 min | If clearing up after this treatment takes longer than usual, include that time in the service's length, because the rest after an appointment is one setting for the whole business. |
| Reflexology | 45 min | A shorter treatment that fits between long massages. The rest you set after each appointment applies after it too. |
| Pregnancy massage | 1 h | From the Professional plan you attach a health declaration form to the service, and the answers are saved on the client's card. |
| Back and neck massage | 30 min | A short service for clients who come on their lunch break. For a client who comes every week, book it as a recurring appointment, on every plan. |
How Timing Helps Massage Therapists
24/7 Self-Booking
A unique link you can share on Instagram, WhatsApp, and your Google Business Profile. Clients choose their service and time, and in a studio with several therapists (from the Professional plan) their therapist too.
Automatic WhatsApp Reminders
An automatic message before every appointment, at the time you choose (from the Basic plan). With attendance confirmations (from the Professional plan), the client can also confirm or cancel from the reminder, as long as it goes out before your cancellation deadline.
One Team Calendar
From the Professional plan (up to 2 people, the owner included; up to 5 on Premium), the whole team shares one calendar you can filter by therapist, with each therapist's own working hours, and clients pick a therapist on your booking page. A time that is already taken cannot be booked from your booking page.
Health declaration before the treatment
From the Professional plan you attach a health declaration form to the services that need it, for example a pregnancy massage or a deep tissue massage. The form goes to the client automatically with the booking confirmation, signature included, and the answers are saved on the client's card.
Client Profile
Save notes for each client: pain areas, pressure preferences, oils they do not like, and treatment history. The client never sees your notes, and you see them before every treatment.
Cancellation Management
On every plan, a signed-in client cancels on their own until the cancellation deadline you set, and you get a notification. With the waiting list switched on (from the Professional plan), the freed time goes to the first client on the list whose request fits.
Practical Tips for Massage Therapists
Choose when the reminder goes out
From the Basic plan you pick one time for the WhatsApp reminder, from 15 minutes to 72 hours before the appointment. For the cancel button in attendance confirmations (from the Professional plan) to work, pick a time that comes before your cancellation deadline, so an hour of massage frees up early enough.
A punch card for clients who come in a series
From the Professional plan you sell a punch card of several massages, and Timing counts how many are left, on the client card and in the client's own account (punch cards are opening to businesses gradually).
A message after the treatment
From the Professional plan an automatic WhatsApp message goes out about two hours after the appointment ends, in text you write yourself, for example a thank-you and a suggestion to drink water. It is one text for all your services, so word it to fit them all.
Evenings fully booked? Use a waiting list
From the Professional plan, with the waiting list switched on, a client who found no free time joins it, and a time that opens goes to the first client on the list whose request fits.
What does Timing cost a massage therapist?
| Plan | Price a month | What you get |
|---|---|---|
| Free | ₪0 | Up to 15 appointments a month and one person. A booking page, a calendar and client cards with treatment notes, with no WhatsApp or SMS reminders. |
| Basic | ₪79 | Unlimited appointments and an automatic WhatsApp reminder before every treatment. 300 marketing SMS a month, once Timing approves the business to send SMS. One person. |
| Professional | ₪129 | Everything in Basic, plus a second therapist on the team (up to 2 people on Professional, the owner included), health declarations, punch cards for treatments (opening to businesses gradually), attendance confirmations, a waiting list and an automatic message after the treatment. |
| Premium | ₪199 | Everything in Professional, plus up to 5 people on Premium, invoices and a second reminder before the treatment. |
A one-time 14-day Premium trial, no credit card, starting when you create your first business. After it you move to the Free plan automatically, with no charge.
Compare all plansFrequently Asked Questions
How does Timing help reduce cancellations and no-shows?
How does Timing help reduce cancellations and no-shows?
When someone books, they get an automatic WhatsApp reminder before the session, at the time you choose (from the Basic plan). With attendance confirmations (from the Professional plan) they confirm in one tap, and with the waiting list switched on (from the Professional plan), a slot freed by a cancellation goes to the first client on the list whose request fits.
Can I keep professional notes about each client?
Can I keep professional notes about each client?
Yes - every client has a profile with internal notes: pain areas, pressure preferences, medical info. The notes are never visible to the client.
Can I manage multiple therapists with different availability?
Can I manage multiple therapists with different availability?
Absolutely, from the Professional plan: up to 2 people, the owner included, and up to 5 on Premium (Free and Basic are for one person, the owner). Each therapist sets their own working hours, and clients pick a therapist from the list on your booking page (from the Professional plan).
Do clients need to download an app to book?
Do clients need to download an app to book?
Not at all. Booking is through a link in their regular browser - no download needed. Share it on Instagram, WhatsApp, and your Google Business Profile.
How much does scheduling software for a massage studio cost?
How much does scheduling software for a massage studio cost?
There's a free plan, and paid plans start at ₪79 a month on the website. Your first business also gets a one-time 14-day Premium trial with no credit card, then moves to the Free plan automatically with no charge.
Can I send a client a health declaration before a massage?
Can I send a client a health declaration before a massage?
Yes, from the Professional plan. Attach a form to a service and it goes to the client automatically with the booking confirmation, signature included. The answers are saved on the client card.
Can I sell a punch card of several massages?
Can I sell a punch card of several massages?
Yes, from the Professional plan: you set up a punch card of several treatments, Timing counts the visits, and each client's card shows how many are left, a balance the client also sees in their own account. The feature is opening to businesses gradually and is not yet available to every business.
How do I leave time to change the sheets between treatments?
How do I leave time to change the sheets between treatments?
On every plan you set a rest after each appointment, from 5 minutes to 2 hours, and your booking page does not offer that time to clients. It is one setting for the whole business, so a treatment that takes longer to clear up after gets the extra time inside its own length.
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