Automatic Attendance Confirmation
Timing sends the client a personal link via WhatsApp before their appointment. With one tap the client confirms attendance - and you see in real time who is coming. If a client cancels - you get an immediate alert and can fill the slot.
Why Automatic Attendance Confirmation in Timing?
Up to 60% fewer no-shows - less lost revenue
Clients confirm with one tap - no phone call needed
See in real time who confirmed and who hasn't responded
Immediate cancellation alert - fill the slot right away
Waiting list integrates automatically with freed slots
Better client experience - they feel taken care of
How It Works
1. Enable Confirmations
Turn on the attendance confirmation feature in business availability settings - choose how long before the appointment to send.
2. Automatic Sending
Timing sends a WhatsApp message with a unique personal link to the client - at the time you set.
3. One Tap From the Client
The client opens the link and taps 'I'll be there' - no login, no app download.
4. Real-Time Update
You see an 'Confirmed by client' badge in the dashboard and appointment list - know exactly who's coming.
5. Cancellation via Link
If a client can't make it - they can cancel via the same link. You get an alert and can fill the slot.
6. Fill the Waiting List
When a slot opens - you can configure waiting list clients to receive an automatic offer to fill it.
Frequently Asked Questions
No. The client taps the WhatsApp link and lands on a dedicated page that allows one-tap confirmation - no registration required.
You choose - you can configure it to send 30 minutes before, 1 hour before, or any time period that suits your business.
The cancellation is automatically recorded, you get an immediate alert and the slot is freed - you can offer it to waiting list clients.
Yes. In the dashboard and appointments screen you can see for each appointment whether the client confirmed, hasn't responded, or cancelled - with a clear badge.
Attendance confirmations are available on Professional plan and above. Check the pricing page for full details.
Ready to Get Started?
Start managing your appointments with Timing - free, no commitment.