Appointment app for speech and occupational therapists, with WhatsApp reminders
Timing is an appointment app for speech and occupational therapists. A weekly session is booked once as a recurring appointment, on every plan, and the parent gets a WhatsApp reminder before each session from the Basic plan (₪79 a month on the website). Parents book the first meeting from your booking page, and an intake form goes to them with the booking confirmation, from the Professional plan. Notes on each child stay on the client card, hidden from the parent. The Free plan has up to 15 appointments a month.
Challenges Facing Speech and Occupational Therapists
Every child has a fixed weekly hour, and moving one hour takes a round of messages with parents
Parents forget a session in a busy week, and the hour kept for the child stays empty
A child wakes up sick, the session is cancelled at the last minute, and the hour is hard to fill
Intake forms and background questionnaires travel by WhatsApp and on paper, and end up scattered
Notes on each child, what you worked on and what went home for practice, are split between a notebook and a phone
Calls from parents looking for a first meeting come in the middle of a session
How It Works, Step by Step
Build your service list
Set up each service with a duration and a price: an initial assessment, a weekly session, parent guidance. Timing shows parents only the times where the service they picked fits in your calendar.
Set your hours, blocks and rest
On every plan you set working hours, block time for a meeting at a school, a kindergarten visit or a holiday, several days in a row too, and add a rest after each session, from 5 minutes to 2 hours, to write up notes and reset the room.
Share your link
Send your booking page link to parents who contact you, and add it to your Google business profile and to parent groups. Parents book a first meeting on their own, from any phone, without downloading an app.
The first meeting lands in your calendar
A new booking is confirmed at once or waits for your approval, by one setting for the whole business. From the Professional plan the intake form goes to the parent with the booking confirmation, and on every plan your notes on the child are kept on the client card, where the parent never sees them.
A fixed slot and a reminder for every session
After the assessment you book the child a recurring weekly session, on every plan. From the Basic plan the parent gets a WhatsApp reminder before every session, at the time you chose, and from the Professional plan they can also confirm or cancel from the reminder.
A Sample Service Menu
The services and lengths here are an example. In Timing each business sets up its own services, each with its own duration and price, and the free times on the booking page are worked out from the duration.
| Service | Typical length | How to set it up in Timing |
|---|---|---|
| Initial assessment | 1 h 30 min | A separate service, longer than a regular session. From the Professional plan you attach an intake form to it, which goes to the parent with the booking confirmation. |
| Speech therapy session | 45 min | The service that repeats every week. If you talk with the parent at the end of each session, include that time in the service's duration. |
| Occupational therapy session | 45 min | A separate service with its own duration and price, so a clinic that offers both shows parents both on the booking page. |
| Parent guidance | 45 min | It can also be held online: on every plan you paste a Zoom or Meet link into the appointment, and the parent sees a Join Meeting button on their appointments page in Timing. |
| Short session for young children | 30 min | For young children who tire quickly: a short service with its own duration and price, which fits between longer ones. |
| Social skills group | 1 h | On the Premium plan you set up a group service with a participant limit, and parents book their child into a free spot in the group. |
How Timing Helps Speech and Occupational Therapists
A fixed weekly session
On every plan you book each child a recurring appointment once: every week, on one day or on several days you choose. The series ends after a number of sessions, on a date you pick or never, and you can cancel a single session, say over a holiday, without cancelling the whole series.
A WhatsApp reminder for the parent
From the Basic plan, an automatic WhatsApp reminder goes out before every session, at the time you chose, to the phone number on the client card. From the Professional plan the parent can also confirm or cancel from the reminder.
An intake form before the first meeting
From the Professional plan you build an intake form once, with questions such as yes or no, free text and a signature, and attach it to your first-meeting service. The form goes to the parent automatically with the booking confirmation, and the answers are saved on the client card.
Notes on each child, on the client card
On every plan each client is kept on a card with the session history, and that is where you write your notes on the child: what you worked on, what went home for practice and what to check next time. The parent never sees the notes.
A waiting list for after-school hours
Afternoon hours are in demand. From the Professional plan, with the waiting list switched on, a parent who found no free time joins it, and a time that opens goes to the first parent on the list whose request fits: the session is booked and they are told on WhatsApp, or it waits for your approval.
Session packages
From the Professional plan you set up a package of several sessions, Timing counts the visits, and the client card shows how many are left. The feature is opening to businesses gradually and is not yet available to every business.
Practical Tips for Speech and Occupational Therapists
Let the parent write the child's name
In your business settings, turn on the option that lets customers add a note when they book, on every plan. The parent writes the child's name and age, and you see them on the appointment before the first meeting.
Choose when the reminder goes out
From the Basic plan you pick one time for the WhatsApp reminder, from 15 minutes to 72 hours before the session. For the cancel button in attendance confirmations (from the Professional plan) to work, pick a time that comes before your cancellation deadline.
Set a cancellation deadline
On every plan, signed-in parents cancel on their own until the cancellation deadline you set (24 hours before the appointment by default), and after it they contact you. A cancellation before the deadline frees the time and sends you a notification, and with the waiting list switched on (from the Professional plan) the time goes to the first parent on the list whose request fits.
A fixed note that goes out with the reminder
From the Basic plan the WhatsApp reminder can carry a permanent note you add to each service, for example to bring the practice notebook.
What does Timing cost a speech or occupational therapist?
| Plan | Price a month | What you get |
|---|---|---|
| Free | ₪0 | Up to 15 appointments a month and one person. A booking page, a calendar, recurring appointments and client cards with notes, with no WhatsApp or SMS reminders. |
| Basic | ₪79 | Unlimited appointments and an automatic WhatsApp reminder to the parent before every session. 300 marketing SMS a month, once Timing approves the business to send SMS. One person. |
| Professional | ₪129 | Everything in Basic, plus intake forms, attendance confirmations from the reminder, a waiting list, session packages (opening to businesses gradually) and a second therapist on the team (up to 2 people on Professional, the owner included). |
| Premium | ₪199 | Everything in Professional, plus up to 5 people on Premium, groups with participant limits, invoices and a second reminder before the session. |
A one-time 14-day Premium trial, no credit card, starting when you create your first business. After it you move to the Free plan automatically, with no charge.
Compare all plansFrequently Asked Questions
Is there an appointment app for a speech therapist who works alone?
Is there an appointment app for a speech therapist who works alone?
Yes. Timing needs no staff set up: parents book from your booking page, and the calendar and client cards run from your phone, with WhatsApp reminders from the Basic plan. If an occupational therapist or another speech therapist joins you, you add them to the same account: up to 2 people, you included, on the Professional plan, and up to 5 on Premium.
How do I give a child a fixed weekly session?
How do I give a child a fixed weekly session?
On every plan you book a recurring appointment: every week, on one day or on several days you choose, or every day or every month. The series ends after a number of sessions, on a date you pick or never, and you can cancel a single session, say over a holiday, without cancelling the whole series.
Does the parent get a reminder before the session?
Does the parent get a reminder before the session?
Yes: an automatic WhatsApp reminder before every session, at the time you chose, from the Basic plan (₪79 a month on the website). It goes to the phone number on the client card. The Free plan has no WhatsApp or SMS reminders. From the Professional plan the parent can also confirm or cancel from the reminder.
Can I send parents an intake form before the first meeting?
Can I send parents an intake form before the first meeting?
Yes. From the Professional plan you build an intake form once, with questions such as yes or no, free text and a signature, and attach it to your first-meeting service. It goes to the parent automatically with the booking confirmation, and the answers are saved on the client card.
Where do I keep notes on each child?
Where do I keep notes on each child?
On the client card, on every plan. The card shows the session history, and that is where you write notes, for example what you worked on and what went home for practice. The parent never sees the notes.
What happens when a parent cancels because the child is sick?
What happens when a parent cancels because the child is sick?
A signed-in parent cancels on their own from their appointments page, until the cancellation deadline you set (24 hours before the appointment by default), and you get a notification. After the deadline they contact you. With the waiting list switched on (from the Professional plan), the freed time goes to the first parent on the list whose request fits.
Is Timing connected to the health funds?
Is Timing connected to the health funds?
No. Timing is not connected to Israel's health funds and does not submit anything to them. It runs the clinic's appointments, client cards and reminders (from the Basic plan).
How much does an appointment app for a speech therapist cost?
How much does an appointment app for a speech therapist cost?
Timing has a Free plan, up to 15 appointments a month with no credit card. On a website subscription the paid plans are Basic at ₪79 a month, which adds WhatsApp reminders and unlimited appointments, Professional at ₪129 and Premium at ₪199. Your first business also gets a one-time 14-day Premium trial with no credit card, then moves to the Free plan automatically with no charge.
More on Timing
Guides and further reading
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