How to work with packages
A customer buys ten treatments up front and uses them over time. Timing counts the balance for you.
Where to start
The "Business" tab, through services
Open the package catalogue
From "Business", go into services, and from there into packages.
Create a package
Set a name, which service it covers, how many visits it includes, and the price.
Sell one to a customer
From a customer card you can assign them a package. From then on their balance shows on the card.
Redeem at each appointment
When the customer arrives, mark a redemption and the balance drops by one. No more counting on paper.
Tips from the field
Cards and memberships are available on Professional and above.
A package brings money in up front and brings the customer back repeatedly. It is one of the strongest tools a service business has.
If you redeem by mistake, you can correct the balance manually. Corrections are recorded separately from redemptions so the count stays honest.
The balance is held server side, so it is identical on every device and for every team member.
Common questions
Yes. Assign it to the customer at a price of 0.
The package is marked as used up. You can sell the customer a new one.
You see it on their card at any moment and can tell them exactly what is left.
Related guides
Not using Timing yet?
Setting up in Timing takes a few minutes, and you can start free.