Collecting Payments From Clients
Coming soon to Timing, from the Professional plan: create a payment link through your own Grow (Meshulam) account and send it to the customer on WhatsApp. The customer pays on Grow's payment page and the money goes to your Grow account, and Timing cannot hold, move or refund it.
Why Collecting Payments From Clients in Timing?
Once it opens, from the Professional plan, the money will go straight to your own Grow account, and Timing will hold no funds
Once it opens, from the Professional plan, Timing will have no way to charge, withdraw, move or refund your money
Once it opens, from the Professional plan, the customer will pay on Grow's page with the payment methods your Grow account allows
Once it opens, from the Professional plan, when the payment arrives the appointment will be marked paid and you will get a notification
Once it opens, the Professional plan will include up to 50 Grow payment links a month, and the Premium plan will have no limit
How It Will Work
1. Connect Grow
From the Professional plan, once it opens, connect your own Grow account from your profile, under Integrations.
2. Send a Payment Request
Once it opens, from the Professional plan, enter an amount and a description, and Timing creates a link through your Grow account and opens a ready WhatsApp message for you to send.
3. The Customer Pays
Once it opens, from the Professional plan, the customer pays on Grow's payment page and the money goes to your Grow account. Card details never reach Timing.
4. The Appointment Updates
Once it opens, from the Professional plan, when the payment arrives the appointment is marked paid and you get a notification in the app.
Frequently Asked Questions
When will payment links be available?
When will payment links be available?
There is no date yet. Want to hear when it opens? Reach out through the contact page and we'll let you know.
Can Timing access or withdraw my money?
Can Timing access or withdraw my money?
No. Once it opens, payments will go through your own Grow account and the money will land there. Timing has no way to withdraw, move or refund funds, and never holds money at any stage.
Who handles refunds?
Who handles refunds?
Once it opens, you do, in your own Grow account. Timing does not issue refunds.
Where are my Grow connection details kept?
Where are my Grow connection details kept?
Once it opens, depending on how you connect, they will be kept by Make, the service that links Timing to Grow, or stored encrypted by Timing. Your customer's card details never reach Timing.
Can I stop at any time?
Can I stop at any time?
Yes, once it opens. You will disconnect from your profile, under Integrations. Disconnecting does not revoke the authorization inside Grow; you do that in your Grow account.