Waiting List
When a client cancels, Timing automatically notifies the next person on the waiting list via WhatsApp - keeping your schedule full and your revenue intact.
Why Waiting List in Timing?
Fill cancelled slots automatically - no manual phone calls
Increase revenue - every open slot gets a new client
Client satisfaction - waiting list clients get instant notification
Priority management - the first person on the list gets first priority
Works with both manual and automatic cancellations
Zero effort - the system manages the waiting list for you
How It Works
1. Client Joins the List
When a slot is full, clients can request to join the waiting list - via the online booking page.
2. Appointment Cancelled
When a client cancels, the system detects the open slot and begins the notification process.
3. Automatic WhatsApp Notification
The next person on the waiting list receives a WhatsApp message offering them the open slot.
4. Client Confirms
The client taps to confirm - the appointment is booked under their name and the slot is filled.
5. Calendar Updated
Your calendar updates in real time - you see who booked and who is still waiting.
6. Privacy Protected
Clients don't see who else is on the waiting list - full privacy maintained.
Frequently Asked Questions
No limit. Every client who requests to join the waiting list for a specific slot is added. When a slot opens, the system notifies in order.
Yes. If the slot is taken before the client confirms, they are notified and remain on the list until another slot opens.
Yes. Whether the cancellation is made manually by you or automatically by the client - the waiting list is triggered automatically.
Yes. The client can request to be removed from the list at any time - directly from the WhatsApp message they received.
Ready to Get Started?
Start managing your appointments with Timing - free, no commitment.