The Short Answer
In Timing the whole team works on one business calendar. Each team member joins with an invitation link and signs in to their own account, and by default sees only their own appointments. You see everyone's, in a day, week or month view, with a filter by team member. On the booking page the client chooses who to book with. A team is available from the Professional plan (₪129 a month, up to 2 people including you), and on the Premium plan (₪199 a month) up to 5.
How to Add a Team Member
- In the menu, in the "Business page" group, choose "Staff" and tap "Add Staff Member".
- Fill in a name, and a phone or email. They will sign in with exactly that to join.
- Choose a role: "Owner", "Manager" or "Other", and change permissions if needed.
- Leave "Open for Bookings" on if they see clients.
- Save, and send them the join link on WhatsApp or copy it. The link is valid for 14 days.
The team member signs in with the same phone by SMS code, or with the same email, and joins. The full steps are in How to add a team member, and what the person who got the link does is in How the staff join link works.
Who Sees What
| Who | What they see in the calendar | What they can change |
|---|---|---|
| You, the owner | All the appointments of the whole team | Everything, including other people's roles and permissions |
| Manager | All appointments | According to their permissions |
| A team member with the role "Other" | Their own appointments | According to their permissions |
The permissions you can switch on or off for each person: "Can Create Own Appointments", "Can View All Appointments", "Can View Customers", "Can Manage Business Page", "Can Manage Services" and "Can Manage Team". Changing a role or permissions is for the owner only.
Working Hours and Time Off
- Working hours: each team member works your business hours, and you can set other days and hours on their card, inside your business hours.
- Time off or an errand: block time in the calendar for one person, or for the whole team. You can block an hour, a whole day or several days.
- Not seeing clients: switch off their "Open for Bookings", and they are not offered on the booking page.
How the Client Chooses
On the booking page the client picks a service, then the team member, then a time. The choice of team member shows when more than one person is open for bookings, and the times offered are the free times of the person chosen.
When You Put Someone on an Appointment
When you put a team member on an appointment, or take them off it, they get a notification in the app, and a push notification too when notifications are on on their phone. That way whoever needs to know does, with no separate WhatsApp message.
What the Calendar Does Not Do
- There is no column view by person. The calendar is a day, week or month view of the whole business, and a filter shows one team member.
- There is no "anyone available". The client chooses a specific team member.
- There is no service list per team member. Everyone open for bookings is offered for every service.
Figures by Team Member
Insights has a revenue chart by team member, and the accountant report can be filtered by team member. More on managing a team is on the team management page.
Where to Start
Moving from a paper diary or Google Calendar? Read the guide to switching from a paper diary or Google Calendar first. Then add your first team member, and ask them to join and check that they see their appointments. Start free, and move to the Professional plan when another person joins you.