SMS & WhatsApp Marketing
With Timing you can send targeted marketing messages directly to customers' WhatsApp or SMS - for those who gave consent. Build campaigns by segment - by service type, last visit date, or all customers - and measure results in real time.
Why SMS & WhatsApp Marketing in Timing?
Send targeted promotions to recent customers - boost return visits
Automatic consent collection during booking - compliant with Israeli Spam Law (Amendment 40)
Segmentation by service, date, spend, and more
Bulk send via WhatsApp and SMS in one click
Ready-made message templates - save and reuse
Track open rates and responses - know what works
How It Works
1. Choose Your Audience
Filter customers by criteria - last visit over 30 days ago, performed a specific service, spent above a certain amount.
2. Choose Send Channel
Send via WhatsApp to those with a connected mobile number, SMS to all. You can combine both.
3. Write Your Message
Use a ready-made template or write a new message. The system shows a preview before sending.
4. Send Now or Schedule
Send immediately or choose a date and time - e.g. first morning of the week before summer season.
5. Track Results
See how many messages were sent, opened, and how many customers booked following the message.
6. Manage Consents
Customers who opt out are automatically removed from the list - no legal risk.
Frequently Asked Questions
Yes. Israeli Spam Law (Amendment 40) requires explicit consent. Timing collects consent automatically during the booking flow - no manual action needed.
This depends on your plan. You can check available SMS credits in your dashboard and purchase more at any time.
Yes. If a customer has a mobile number - you can send via WhatsApp. SMS is available for any customer with a phone number.
For WhatsApp - yes, there is a read indicator. For SMS - you can track campaigns with tracking links.
The customer is automatically removed from the mailing list and will no longer receive marketing messages. The system handles this without manual intervention.
Ready to Get Started?
Start managing your appointments with Timing - free, no commitment.