How to book an appointment yourself
A customer called or walked in. You book them yourself, and they get a confirmation exactly like someone who booked online.
Where to start
The "Calendar" tab
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Start a new appointment
In the calendar, tap "Add appointment", or tap the empty slot at the time you want.
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The "Add appointment" button. Pick a customer or create one
Start typing a name and the list filters itself. If the customer does not exist yet, tap "Add New Customer" and enter a name and phone without leaving the screen.
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Searching an existing customer or creating a new one. Choose a service
Choosing a service fills in the duration and price automatically. You can override either one for this appointment only.
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Picking a service from the list. Set the date and time
If you opened this by tapping a calendar slot, these are already filled in. Otherwise pick them now.
Assign a team member
If several people work with you, choose whose appointment this is. It lands in their calendar.
Tap "Save"
The appointment appears in the calendar and the customer is notified according to your settings.
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The new appointment in the calendar.
Tips from the field
You can drag an appointment to a new time in the calendar. The customer gets an update about the change.
Under "Settings" inside the appointment dialog you can choose whether to notify the customer about this one. Handy when you just arranged it on the phone and they already know.
An appointment you create is not pending. It is confirmed straight away.
Common questions
Yes. An appointment with no service and no customer is really a time block, and you choose it through "Blocked / Private Time".
Book two adjoining appointments, or pick one service and extend its duration manually.
Yes. Open "More options" and turn on "Recurring". The appointments are created at the frequency you choose.
Related guides
Not using Timing yet?
Setting up in Timing takes a few minutes, and you can start free.