Smart Scheduling
On every plan, Timing works out which times are free each time a customer opens your booking page: from your working hours, existing appointments, blocked time, the days you are closed, the rest after each appointment and the minimum notice you set. The time is checked again when the customer confirms, so a time that is already taken cannot be booked from your booking page.
Why Smart Scheduling in Timing?
Free times are worked out from your calendar each time a customer asks for them, never stored in advance
On every plan, you can add rest time after each appointment, from 5 minutes up to 2 hours
On every plan, you set a minimum notice before an appointment, from "right away" up to 24 hours, and how far ahead customers can book
On every plan, choose between "Maximum availability", which offers a time the moment you are free, and "Round times only"
From the Professional plan, you can offer only times next to an existing appointment or the edge of your day, so your calendar has no holes
From the Premium plan, there are group classes with the number of spots you set
How It Works
1. Working Hours
Set your business's days and opening hours, and from the Professional plan each team member's hours too. Closed days and blocked time are taken into account on their own.
2. Services and Rest Time
Each service has a duration, and free times are worked out from it. If you need time to clean up or get ready, add rest time after each appointment.
3. Interval and Display
Choose how often appointments can start, from 5 to 120 minutes (30 by default), and whether to offer a time the moment you are free or only round times.
4. The Customer Books
The customer sees only free times on your booking page. When they confirm, the time is checked again, and if someone took it a moment earlier, the booking does not go through.
Frequently Asked Questions
How does Timing know when I'm free?
How does Timing know when I'm free?
From the working hours you set, existing appointments, blocked time, closed days and the rest after each appointment. From the Professional plan, each team member's own working hours are checked too.
Can I set a lunch break?
Can I set a lunch break?
Yes. Add a repeating blocked time in the calendar, for example every day from 13:00 to 14:00, and customers cannot book that time from your booking page.
What happens if an appointment runs longer than planned?
What happens if an appointment runs longer than planned?
Timing plans by the duration you set for each service, so make it cover all the time the service needs. Rest time after each appointment adds a margin.
Can appointments start only at round times?
Can appointments start only at round times?
Yes. Choose "Round times only" and appointments are offered only on your interval, counted from your opening time. The default, "Maximum availability", also offers a time the moment an appointment ends.
Can I add preparation time before an appointment?
Can I add preparation time before an appointment?
No. There is rest time after each appointment, one setting for the whole business, from 5 minutes to 2 hours.